Required Experience

• Bachelor’s Degree (BE or BS) in Computer Science / Information Technology (added advantage).
• Certified with MCITP and CCNA.
• 4 years+ experience as systems administrator or similar position with strong understanding of network fundamentals & system administration practices.
• Able to prioritize and execute tasks in a high-pressure environment
• Experience working in a team-oriented, collaborative environment
• Good interpersonal, written, and oral communication skills

Required Skills

• Desktop troubleshooting and IT support for local & remote users.
  • Experience with supporting Windows Windows XP, Vista, 7 & Office applications (MS Office, OpenOffice)
  • Experience working with help desk management system
  • Using monitoring tools & preventive maintenance techniques
  • Well versed with Inventory / Asset management processes
  • Knowledge of Remote control tools (Logmein, VNC, SSH etc)
• Managing L2/L3 level support for Servers & network infrastructure
  • Expertise in supporting Microsoft Windows 2003/2008/2012 servers
  • Experience with managing Linux servers an added advantage
  • Experience managing virtual environments  based on VMware
  • Experience with cloud services like Office 365, Google Apps, Amazon AWS
  • Exposure to Network monitoring application
  • Managing network equipment & managing access policies– Router, Managed switches, Firewalls – web filtering.
  • Network & systems security audit, backup management & health reporting